Privacy policy

In compliance with the provisions contained in article 15 of the Political Constitution of Colombia, Law 1581 of 2012, regulatory decree 1377 of 2013 and other regulations that modify, add, complement or develop it, MOAN GROUP S.A.S. committed to respecting and guaranteeing the rights of its clients, suppliers, employees and third parties in general, it discloses the policies and procedures for processing personal data that are stored and guarded in its database, which are mandatory. compliance in all activities that involve it, totally or partially; the collection, storage, use, circulation and/or transfer of said information.

General information about MOAN GROUP S.A.S as data processor:

• Company name: MOAN GROUP S.A.S

- NIT: 901377599-6

- Address: C.C. BOLIVAR LOCAL C-13 SAN LUÍS NEIGHBORHOOD, CÚCUTA

• Telephone: +57 3182075085

• Email: ladyangarita.shop@gmail.com

• Website: www.ladyangarita.com

Authorization for the processing of personal data

LADY ANGARITA, acting as data controller, has adopted procedures to request, no later than at the time of collection of your personal data, your authorization for their processing and to inform you of the personal data that will be collected through the corresponding forms: name, email address, postal address, telephone number, date of birth, gender, as well as all specific processing purposes for which your consent is obtained.

It will be understood that the owner has granted MOAN GROUP S.A.S. authorization for the processing of your personal data when this is expressed in writing or orally.

Purpose of processing personal data

MOAN GROUP S.A.S will process personal data for the following purposes:

Carry out, through any means, directly or through third parties, marketing activities, promotion and/or advertising of our own or of third parties, sales, billing, collection management, collection, programming, technical support, market intelligence, improvement of the service, verifications and queries, control, behavior, habit and enabling of payment methods, fraud prevention, as well as any other related to our products and services, current and future, for the fulfillment of contractual obligations and our corporate purpose.

Generate optimal communication in relation to our services, products, promotions, billing and other activities.

Evaluate the quality of our products and services and carry out studies on consumer habits, preference, purchase interest, product testing, concept, service evaluation, satisfaction and others related to our service and products.

Comply with the obligations contracted with our clients, allies, users, suppliers and their subsidiaries, distributors, subcontractors and other people directly or indirectly related to the corporate purpose of MOAN GROUP S.A.S. Control and prevent fraud in all its forms.

Rights that assist the owners of personal data

Know, update and rectify your personal data with those responsible or in charge of data processing. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or data whose processing is expressly prohibited or has not been authorized.

Request proof of the authorization granted to the person responsible for data processing, except when it is expressly excepted as a requirement for processing, in accordance with the provisions of article 10 of this Law.

Be informed by the person responsible or in charge of data processing, upon request, regarding the use that has been given to your personal data.

Submit complaints to the Superintendency of Industry and Commerce of Colombia for violations of the provisions of this law and other regulations that modify, add or complement it.

Revoke authorization and/or request the deletion of data when the processing does not respect constitutional and legal principles, rights and guarantees. The revocation and/or deletion will proceed when the Superintendency of Industry and Commerce of Colombia has determined that in the treatment of the person responsible or in charge they have engaged in conduct contrary to this law and the constitution.

Free access to your personal data that has been processed.

Revocation of authorization and/or suspension of data

The owner of the personal data may at any time request MOAN GROUP S.A.S, as data controller, to delete their personal data and/or revoke the authorization that has been granted for their processing, by submitting a claim, in accordance with the provisions of article 15 of Law 1581 of 2012. Notwithstanding the above, we warn that the request for deletion and/or revocation of information will not proceed when the owner of the personal data has a legal or contractual duty. by virtue of which it must remain in the database of MOAN GROUP S.A.S.